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How KSB achieves the highest qualityOf course, KSB complies with all major international standards. More importantly, however, KSB is raising the bar even higher in terms of its own quality standards. Additional internal standards guarantee that our pumps and valves meet customer requirements. Long service life, excellent efficiency and low wear are the result of a continuous improvement process in production, but also throughout the supply chain. We verify this with our internal Made by KSB certification which ensures consistent quality across all of our production sites.Our KSB SupremeServ concept ensures that all stages of the customer experience deliver optimum quality, whether consultation, commissioning, operation or necessary repairs.How KSB puts quality into everyday practiceWe measure the quality of our services against our self-defined guidelines.Quality means your customers are satisfiedWe focus all of our efforts on you, the customer. We obtain feedback from our sales and service staff and from ongoing global customer satisfaction analysis to find out whether you are satisfied with our advice, delivery time, installation, spare parts service and price-performance ratio.Quality is what every employee deliversEveryone at KSB plays a part in creating a positive customer experience – from offering a quotation to providing after-sales services. In order to achieve the highest quality in this area, all KSB employees undergo continuous professional development. This is ensured by training programmes and comprehensive access to the latest technology and research.Quality is how processes interlockEmployees need a good working environment to deliver optimal performance as swiftly as possible. We therefore continuously

CompanyKSB Norge AS is a sales and service organization that is part of KSB SE & Co. KGaA. As a supplier of pumps and valves since 1945 and with our long history and high expertise, we offer our customers excellent service. Our products are known for their good quality, LCC and high efficiency.KSB Norge AS became a certified Eco-lighthouse company in October 2019 and was re-certified in October 2022.Eco-lighthouse is a national environmental management scheme, recognized by the European Commission in 2017, and may therefore be used in tender competitions that set requirements for EMAS or other environmental management systems. About usOur employees work within sales, logistics, service and administration. KSB Norge AS operates within all markets where our service is needed.We supply all markets with high quality pumps, valves and service combined with highly educated employees to ensure optimized solutions for our customers.Locations across NorwayKSB Norge AS is situated in Drøbak, outside Oslo, and has a branch office in Porsgrunn. Beyond Norway’s borders, KSB is present in over 100 countries with sales offices, agencies and manufacturing facilities. Wherever you are, our expert customer support is never far.KSB Norway ManagementOur Norwegian management team, responsible for KSB's operations in Norway consists of:Dost Hossein Haj (Managing Director), Ken Hallstensen (Sales Manager), Martin Karlstad (Service Manager) and Kristine Straume (Logistics Manager),HistoryKSB Norge AS is a dynamic company synonymous with innovation and tradition. This brief overview shows some of the milestones in the history of KSB Norway. 2013The company name changes to KSB Norge AS after the acquisition of WM Teknikk AS and the last 10 % of the shares in Lindflaten AS2008KSB AG acquires 90% of the shares in Lindflaten AS1945Hans Lindflaten AS is founded and is KSB’s representative in Norway1926First documented KSB pump delivered to the Norwegian market1887KSB becomes a public limited

Company (“Aktiengesellschaft”), with Johannes Klein at its head.1871Johannes Klein receives a patent on his newly-invented “boiler feed apparatus”. Together with Friedrich Schanzlin and Jakob Becker, he founds the company “Frankenthaler Maschinen- & Armatur-Fabrik Klein, Schanzlin & Becker” to manufacture boiler feed equipment and valves.Premium quality standards at KSBKSB always works to the latest quality standards, in all areas of the company – worldwide. At KSB in Norway quality takes top priority too.The entire Group works to uniform quality guidelines based on the Business Excellence Model of the European Foundation for Quality Management (EFQM).ISO 9001 (600.9 KB)ISO 45001 (528.5 KB)ISO 14001 (556.5 KB)Corporate social responsibilityKSB GroupThe KSB Group is one of the leading suppliers of quality pumps and valves and related services with an annual sales revenue of almost 2400 million euros, the company has a presence on all continents with its own sales and marketing organisations, manufacturing facilities and service operations. KSB employs more than 15,000 people.The success of the company is founded on innovative technology that is the fruit of its own global research and development activities. As well as customers and employees, KSB also serves society at large. Examples of our CSR activities include environmental and educational projects. We are committed to the United Nations’ Global Compact. Its principles reinforce social, environmental and economic fairness worldwide.

Check and improve work processes and the working environment to make them even more efficient.Quality is what our supply chain contributesKSB sets joint quality targets with its partners – via fair and open communication. This helps us raise quality in the entire supply chain to the highest level.Quality is how mistakes are dealt withIf we detect quality deviations, we determine the causes in order to eliminate them permanently.How KSB ensures consistent quality worldwideKSB employs more than 15,000 people on all continents. Our production facilities are spread over every continent. We ensure that every one of them delivers the same high quality. To put this into practice, our integrated management staff implement a detailed and thorough evaluation process for our global production locations.As a KSB customer, you can therefore be sure: No matter where and no matter when you order – you will always experience consistent high quality. Made by KSB.